Question 1

What materials and colors are available for customization?

Accepted Answer

We offer a wide range of materials and colors to suit your preferences since our signs are entirely customizable. Among the most popular choices are stainless steel and acrylic, which are excellent options for creating upscale signs.

Question 2

Do you provide a warranty?

Accepted Answer

Absolutely. We stand behind the durability of our custom signs, offering a 3-year limited warranty on all products, including LED lights. In the unlikely event of any issues, we promptly send replacement parts to ensure your complete satisfaction.

Question 3

What's the turnaround time for custom signs?

Accepted Answer

Our turnaround time typically ranges from 8 to 15 business days for delivery, depending on the specifics of the sign and the destination. We cover any shipping damage as well as customs clearance for international orders.

Question 4

How to inquire about a custom logo sign?

Accepted Answer

You can contact us directly on our website by sending a message or simply emailing us with your design details. We‘ll promptly respond with suggestions and a customized quote to suit your needs. We will also include a complimentary scale match.

Question 5

How to install the sign?

Accepted Answer

We provide mounting templates, installation accessories, and instructions to simplify the installation process. Typically, you'll need to drill holes using the template and wire behind the wall. If you require professional installation, we collaborate with experienced electricians in major cities to ensure a seamless setup.

Question 6

Is the website secure?

Accepted Answer

Yes, our website is secure. We utilize industry-standard security protocols to safeguard your personal information and ensure secure browsing and transactions. You can trust that when you engage with us, you're dealing with a reputable and authentic company dedicated to delivering outstanding service and high-quality products.

Question 7

Where are the signs made?

Accepted Answer

Our signs are meticulously crafted in our workshop located in Hong Kong. We offer worldwide shipping through DHL or UPS priority ensuring swift delivery within approximately 5-10 business days to most destinations.

Question 8

Is worldwide delivery available?

Accepted Answer

Yes, we can deliver to most countries and regions. Please message us to confirm before placing your order.

Frequently asked questions

What materials and colors are available for customization?

Do you provide a warranty?

What's the turnaround time for custom signs?

How to inquire about a custom logo sign?

How to install the sign?

Is the website secure?

Where are the signs made?

Is worldwide delivery available?

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